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Great British Finance Limited 19 High Street, Swadlincote Derbyshire, DE11 8JE Tel: 0845 130 0009 Fax: 0845 370 0021

The FSA is the independent watchdog that regulates financial services. It requires us to give you this document. Use this information to decide if our services are right for you.

Investment

We offer products from the whole market. We only offer products from a limited number of companies. We only offer products from a single group of companies.

Insurance

We offer products from a range of insurers for all types of non-investment insurance contracts, other than shown below We only offer products from a limited number of insurers for Motor Insurance Ask for a list of the insurers we offer insurance from We can only offer products from a single insurer

Mortgages

We offer mortgages from the whole market We only offer mortgages from a limited number of lenders. Ask us for a list of the lenders we offer mortgages from We can only offer a limited range of mortgages from a single lender

Lifetime Mortgages and home reversion schemes

We offer mortgages from the whole market We can only offer a limited range of mortgages from a single lender

Investment

We will advise and make a recommendation for you after we have assessed your needs. You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of the products that we will provide details on. You will then need to make your own choice about how to proceed We will provide basic advice on a limited range of stakeholder products and in order to do this we will ask some questions about your income, savings and other circumstances.

Insurance

We will advise and make a recommendation for you after we have assessed your needs You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

Mortgages

We will advise and make a recommendation for you after we have assessed your needs You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

Lifetime Mortgages and home reversion schemes

We will advise and make a recommendation for you after we have assessed your needs You will not receive advice or a recommendation from us. We may ask some questions to narrow down the selection of products that we will provide details on. You will then need to make your own choice about how to proceed.

Investment

Before we provide you with advice, we will give you our keyfacts guide ‘about the cost of our services’. We will tell you how we get paid, and the amount, before we carry out any business for you.

Insurance

A range of fees dependent upon the size of the premium, up to a maximum of 15% (e.g.£2000 premium would give rise to a fee of £300) for General and Commercial Insurance,. No fee for Life Assurance, Income Protection and Critical Illness Plans unless agreed and a separate fee agreement signed. You will receive a quotation which will tell you about any other fees relating to any particular insurance policy.

Mortgages

No fee, we will be paid by commission from the lender. We will charge a fee based on a percentage of the amount of your advance, with a minimum fee of £295.00 (for example: Loan is £100,000 @ 1.0%, the fee charged would be £1,000). We will refund any commission we receive from any mortgage lender.   A personal Fee Agreement will be supplied to you prior to any business being carried out, detailing the fee applicable for your individual circumstances. You will receive a key facts illustration, which will tell you about any fees relating to a particular mortgage

Lifetime Mortgages and home reversion schemes

No fee will be paid by commission from the lender We will charge a fee based on a percentage of the amount of your advance, with a minimum fee of £500.00 (for example: Loan is £100,000 @ 1.0%, the fee charged would be £1,000). We will refund any commission we receive from any mortgage lender. We will charge a combination of fee and commission. The fee will be based on a percentage of the amount of the advance with a minimum fee of £(see section) (for example loan is £100,000 @ 1%, the fee charged will be £1000).   A personal Fee Agreement will be supplied to you prior to any business being carried out, detailing the fee applicable for your individual circumstances.

If we charge you a fee, and your mortgage or home reversion scheme does not go ahead, you will receive:

A full refund. A refund of 50% of the fee charged, if the lender declines your application. No refund in all other circumstances

Great British Finance Limited, 19 High Street, Swadlincote, Derbyshire, DE11 8JE is authorised and regulated by the Financial Services Authority. The Firm’s FSA registration number is: 431032. Great British Finance Ltd’s permitted business includes advising on and arranging Investment, General Insurance and Mortgages. You can check this on the FSA’s Register by visiting the FSA’s website www.fsa.gov.uk/register or by contacting the FSA on 0845 606 1234.

If you wish to register a complaint, please contact us: In writing: Mr Kevin Smith, Director, Great British Finance Limited, 19 High Street, Swadlincote, Derbyshire, DE11 8JE. By telephone: 0845 130 0009. If we cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service. The Financial Ombudsman Service does not consider complaints about home reversion schemes.

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Investment

Most types of investment business are covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000.

Insurance

Insurance advising and arranging is covered for 100% of the first £2,000 and 90% of the remainder of the claim, without any upper limit. or For compulsory classes of insurance, insurance advising and arranging is covered for 100% of the claim, without any upper limit.

Mortgages

Mortgage advising and arranging is covered for 100% of the first £30,000 and 90% of the next £20,000 so the maximum compensation is £48,000. Home reversion schemes are not covered by the Financial Services Compensation Further information about compensation scheme arrangements is available from the FSCS.   Message from the Financial Services Authority Think carefully about this information before deciding whether you want to go ahead. If you are at all unsure about which lifetime mortgage or home reversion scheme is right for you, you should ask your adviser to make a recommendation. Please remember that Home Reversion plans are not regulated by the FSA

ADDITIONAL TERMS OF BUSINESS 1. COMMENCEMENT DATE This Terms of Business comes into effect on the date you receive it from us and are read in conjunction with the Keyfacts about our services. 2. OUR FIRM (referred to as “we” or “us” in this document) We are bound by the rules of and authorised by the Financial Services Authority (FSA) 3. OUR SERVICES TO YOU We offer you advice based solely on the information provided by you, and as we are not tied to any insurance company. We shall only ever recommend a course of action if we believe it to be suitable for you. If you want to restrict the area of advice, you can confirm this at the first interview or at any time. Otherwise, we can advise on the following services as regulated by the FSA: life assurance; pensions; investments; mortgages and general insurance. We do not provide advice in relation to individual share and gilt holdings. The FSA does not regulate the advice on all the products and services we provide; these include some forms of life and illness protection or general insurance and health care products. 4. HOW WE ACT FOR YOU We prefer our clients to give us instructions in writing to avoid possible disputes. We will, however, accept oral instructions providing they are subsequently confirmed in writing. Any advice we give you will normally be in writing, but if given orally will be recorded on your file. Where any recommendation we make, or transaction we undertake for you, results in a right to cancel the policy under certain conditions, we will advise you of these rights. We will also tell you if you do not have a right to cancel the arrangement. Occasions can arise where we, or one of our other customers, will have some form of interest in business, which we are transacting for you. If this happens, or we become aware that our interests, or those of one of our other customers, conflict with your interests, we will inform you and obtain your consent before we carry out your instructions. When we arrange investments for you we will register these in your name unless otherwise agreed in writing. Additionally, we will ensure you receive either a contract note, documents of title, or certificates evidencing title. All such paperwork will be forwarded to you by post as soon as possible after we receive them. Where a number of documents relating to a series of transactions are involved, the documents will normally be retained until the series is completed. 5. INVESTMENT RISK All investments carry a degree of financial risk, which will tend to increase in proportion to the potential rate of return on the investments. Any product which is directly or indirectly invested in assets which may fall in value (for example equities) may itself fall in value along with any decrease in value of those assets. Before entering into any investment agreement, you must ensure that you understand the risk associated with the product and are content to accept that level of risk. 6. WE DO NOT HANDLE CLIENT MONIES Crossed cheques for premiums or investment monies can only be made payable directly to the product provider. No premiums or investment monies of any kind should be paid or made payable to anyone else, with the exception of premiums in respect of general insurance. 7. HOW DO YOU PAY FOR OUR SERVICES? We can derive income for our services in three ways ie fees, commissions or a combination of the two. Commission We derive our income from commission paid to us by life assurance companies, general insurance companies, unit trust managers, stockbrokers and other intermediaries with whom investments/products are made. You will receive details from the operator in question, or from us, about commission we receive. We shall tell you the amount of commission payable to us on any investment/product we have arranged for you. We reserve the right to act as an agent for third parties and to share commission received with them. If we arrange to effect a life/protection policy from which we receive commission and YOU SUBSEQUENTLY CEASE TO PAY PREMIUMS which results in us refunding commission which has been paid to us, WE RESERVE THE RIGHT TO CHARGE YOU A FEE to recompense us for the time spent in advising you and arranging the policy. WE SHALL NOT CHARGE ANY FEE IF YOU EXERCISE YOUR RIGHT TO CANCEL THE POLICY IN ACCORDANCE WITH THE CANCELLATION NOTICE SENT TO YOU BY THE PRODUCT PROVIDER. Fees If charging a fee, prior to assessing your financial circumstances and conducting any business, we will discuss a proposed fee with you and confirm this in writing in the form of a Fee Agreement. Commission is received from the product provider or investment operator and the amount for any transaction will be disclosed to you in writing for products that are regulated. If commission or any other form of benefit is received from another intermediary we will inform you, but will not tell you its amount unless you ask us to do so. A fee may be charged in the following circumstances: i) if the work we do for you does not relate to investments/products on which commission is payable; ii) if you instruct us to give you advice, but not to arrange the sale or purchase of any investment/product for you; or iii) if it is agreed that the work is carried out on a fee basis in addition to any commissions payable. However, in some circumstances these commissions may be re-invested or used to enhance the investment and/or products being arranged. Where we propose to charge a fee, we will notify you in writing before we carry out any chargeable work, explaining how it will be calculated. Other payments to us If we receive any other form of benefit from the issuer of an investment or from another intermediary, we will inform you, we will also tell you the amount should you request it. 8. DATA PROTECTION & RECORDS Collection of Data We collect your data using a confidential questionnaire whilst conducting a financial review into your circumstances. With your consent we may collect your data from institutions with whom you currently have contracts and insurance policies, from your employer and professional advisers. We may obtain data from credit reference agencies. Use of Data Your information will be held on computer-based databases and in paper files. We use the data primarily to provide you with financial services advice and complete transactions on your behalf. We analyse and assess your data to maintain and develop our relationships with you. Use of your data includes financial risk assessment, money laundering checks, compliance and regulatory reporting and fraud prevention. We use your data to help us prepare proposals for you to enter into transactions and insurance proposals and, in some circumstances, members of your family and others connected with these transactions, insurance proposals and claims. We like to keep you informed of our products and services and we use your data to enable us to recommend them to you (if you do not want us to do this, use the opt-out box below or contact us). Your data will be kept for a minimum of six years in compliance with our financial services responsibilities. Transfer of your data We will only pass your data to institutions (with the aim of entering into and servicing transactions), our regulators, auditors and our professional advisers. We may recommend other financial advisers to approach you with their products and services offerings (if you do not want us to do this, use the opt-out box below or contact us). Third parties may transfer your data outside the European Economic Area: if they do so, they will take appropriate steps to ensure the same level of protection for your personal data as would be available in the European Economic Area. Access to your records You have the right upon payment of a fee to obtain a copy of the personal data that we hold. If you believe that any information is incorrect or incomplete you should contact us and, if the data is incomplete or incorrect, we will correct it promptly. Entering into these terms of business signifies your consent to the processing of your data by us except to the extent that you opt-out of receiving additional marketing literature from third parties and us. 9. CONTACT Once we have acted upon your instructions we will not normally give you further advice. However, we may review our record of your investments and policies periodically and contact you to suggest that we arrange a review meeting. We will, however, be pleased to advise you at any time should you require further assistance. We like to keep our customers informed of products and services we offer which may be of interest to them, therefore, from time to time we may forward marketing material to you, unless you advise us otherwise in writing. 10. HOW CAN YOU, OR WE, TERMINATE THIS AGREEMENT? You, or we, may terminate our authority to act on your behalf at any time without penalty. Notice of this termination must be given in writing and sent by first class post. It will be deemed to be received two business days after being posted. Any business currently being completed will be completed unless we receive your instructions to the contrary. Any fees outstanding at the date of termination will be due within four weeks of the termination date. 11. LAW These Terms of Business are governed and shall be construed in accordance with English law and the parties shall submit to the exclusive jurisdiction of the English Courts.

Great British Finance Limited, 19 High Street, Swadlincote, Derbyshire, DE11 8JE is authorised and regulated by the Financial Services Authority. Registered office: Address as above, Registered in England Number: 03171349. Tel: 0845 130 0009 Fax: 0845 370 0021 E-mail:enquiries@financiar.co.uk Website: www.greatbritishfinance.com

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Questions? support@finanz.co.uk Phone: (+0044) 0845 130 0009 Fax: (+0044) 0845 370 0021
©2003-2006 Great British Finance Limited, E&OE. All Rights Reserved. 5 St Johns Lane, London, EC1M 4BH, United Kingdom